— Cold Quarter —
Shipping Policy
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Thank you for shopping with Cold Quarter. We are committed to providing a smooth and reliable delivery experience. Please review our shipping policy before placing your order.
Processing Time
- Orders are processed within 1–5 business days after payment confirmation.
- High-demand periods may result in slightly longer processing times.
Shipping Time
- Products are shipped directly from our global suppliers.
- Estimated delivery time ranges from 7–21 business days, depending on your location.
- Delays may occur due to customs clearance or local postal services.
Tracking Information
- A tracking number will be provided by email once your order has been shipped.
- Tracking updates may take up to 5 business days to appear after dispatch.
Delays
- Cold Quarter is not responsible for delays caused by customs, strikes, weather, or shipping carriers.
- If your order does not arrive within 45 business days, please contact us — we will investigate and resolve the issue promptly. Important
Lost or Damaged Orders
- If your order arrives damaged, please contact us within 7 days of delivery with photos of the item and packaging.
- We will arrange a replacement or refund as quickly as possible.
Need Assistance?
We're Here For You
Questions about your order or our shipping process? Reach out — we respond within 24 hours.
contact@coldquarter.com